Communication Technology Enhances Partnerships

New methods bring greater clarity and access to the information laboratories need

Joshua Polansky, BA, MDC

Now a 40-year-old dental technician, I entered the field of dental technology in the middle of a tremendous shift. I was a hand-trained technician and always fighting against the times. I adapted slowly, but I now realize that things did not really change that much. While the "evil" machines were supposed to take away jobs, technicians are in even greater demand today. A new language developed, workflows changed, and job descriptions were updated, yet one thing remains the same—the need for clear communication…